When SunWater moved to install a new warning system for communities downstream of its dams across Queensland, the organisation engaged BBS to develop the community relations and communication strategy.

The project involved engaging with at least six regional communities and was undertaken in the context of some challenging prior relationships with local governments. This meant that a key focus of the program was to develop strong working relationships with key stakeholders so that positive and proactive communication could be undertaken with local residents.

The new warning system was being installed at a time when anxiety was high due to recent floods and flooding issues (not necessarily related to SunWater) and when community was suspicious about why a new warning system was needed if the message was that there was no increased risk of flooding.

BBS’ role involved establishing and supporting positive communication with local government and community leaders, advising SunWater executives on trigger issues and potential community anxieties. We also developed communication systems to engage directly impacted residents in face-to-face conversations and also in ensuring the broader communities were aware of SunWater’s commitment to safety and community engagement. Activities included government briefings (and associated materials); media relations; community meeting coordination; development of promotional material (presentation, flyers, posters); social media campaigns.

Our work enabled the construction teams to meet their deadlines in an environment of support and positivity around the new technology.

What we did

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Intern at BBS

BBS operates a University Internship Program which offers placements in line with the university semesters, plus holiday period intakes, generally June/July and December/January/ February.

We accommodate trimester students and our program is open to applicants who are pursuing an internship of their own accord outside of the standard university semester calendar.

As a BBS intern you can expect to work alongside experienced professionals on real client projects, an environment which provides an accurate picture of what life as a communications consultant is like. 

BBS interns are always considered first for our graduate roles and many of our former interns have gone on to senior roles within our firm.

Working in a consultancy is diverse, fast-paced. It’s often said that “you’ll learn more in your first year in consultancy than in your first 3 – 5 years in another role”.

To apply for a BBS Internship, please email the Intern Program Coordinators with the following:

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