Expertise
Stakeholder & Community Engagement
Stakeholder and community engagement can be a powerful tool for gaining the trust and support of key stakeholders, for building positive relationships, and for sustaining confidence and brand reputation with investors, employees, communities, and government authorities.
BBS is recognised as one of Australia’s leading providers of stakeholder engagement, with our work reflecting world’s best-practice principles and methodologies of the International Association for Public Participation (IAP2).
As stakeholder engagement experts, our teams work closely with clients to provide tailored, effective engagement programs for a broad range of stakeholders, whether they be community-based, government agencies, media, environmental and social groups, or local businesses.
We believe in achieving the best return on investment for our clients through strategies which are scaled to meet the unique needs of the project and our client.
What we do best
Integrate with other advisors to achieve a seamless stakeholder engagement approach
How we do it
- Stakeholder Engagement Strategy
- Community Engagement Plans
- In-the-Field Engagement
- Issues Research & Analysis
- Stakeholder Mapping
- Communication Asset Creation – copywriting & design
- Communication Channel Set-Up – database, social media channels etc
- Media Issues Management
- Training & Capacity Building for Operational Staff
Our specialist areas
corporate
communications
crisis & issues
management
media
relations
stakeholder &
community engagement
content strategy
& copywriting
financial
communications
research
& insights
media training &
executive coaching
team training
and development
corporate communications
crisis & issues management
media relations
stakeholder & community engagement
content strategy & copywriting
financial communications
research & insights
media training & executive coaching
team training and development
Case Studies
Arrow Energy
AVID Property Group
City of Brisbane Investment Corporation (CBIC)
CopperString 2032
Cystic Fibrosis Queensland – Diamond Jubilee Donors Club
Diabetes in Schools Program – Diabetes Australia
Diabetes in Schools Program – Diabetes Australia
DMA Partners
Economic Development Queensland – Lumina
Herston Quarter
Ingenia Communities Group
Killard Taillai Joint Venture – Waraba Wastewater Network
Namoi Cotton
National Construction Code Readability Project
Peak Services
Queensland Hydro
Queensland Rail
Queensland Rail – Station Upgrades
Queensland Tourism Industry Council (QTIC)
RetireAustralia
St Vincent’s Care Services
St Vincent’s Care Services
Sunshine Coast Council
SunWater
The Pharmacy Guild of Australia
The Pharmacy Guild of Australia
Transurban
Varsity College
Winslow – Coomera Connector Stage 1 South Early Works Project
Wood & Grieve/Stantec
WorkCover
Yamanto Central
Yamanto Central
What our clients say
BBS always goes that extra mile for our business and projects
BBS has been a trusted advisor and friend for many years – currently providing strategic advice, media relations and communications for our signature project, Hamilton Grove.
BBS always goes that extra mile to ensure that our business and projects are represented in the best possible way, making them an integral part of our team.
Sameh Ibrahim
Wouldn’t have been able to do it with BBS
BBS initially came on board with us during COVID, to help us navigate the communications needs of our residential aged care, retirement villages and home care across three states and various LGAs all with huge volumes of stakeholders, families, residents, internal staff and external clients. They really walked alongside us and helped create templates and processes for us to communicate at the volume and pace we needed to.
We’ve now taken what we did during that time as benchmark and incorporated it into our BAU and we wouldn’t have been able to do that without BBS.
Prue Densley
Proactive, strategic and ensuring business growth
The team at BBS is truly an extension of our Marketing team at G.J. Gardner Homes. As a small team with a large portfolio, we need partners who genuinely understand our brand, business, and vision. The team at BBS does just that. They don’t just deliver exceptional results, their approach is proactive, strategic and ensures the growth of our business into the future.
The seamless communication makes the team a pleasure to work with, and I would highly recommend BBS to any business looking for a true partner and an agency that delivers on its promises.
Ally Turnbull
Professional, responsive and highly valuable
BBS was a core part of the successful project team for the Coomera Connector Stage 1 South Early Works. Their approach to communications and stakeholder engagement helped us build trust early, quickly and maintain it throughout. We were able to carry out high-impact construction activities without disruption or delay. The early works package was delivered months ahead of schedule and with the full support of nearby residents and businesses.
BBS’ contribution was professional, responsive and highly valuable. We would confidently recommend BBS and intend to work together again in the future.
Daniel Hallowell
Trusted advisors and a reliable in-house resource
The BBS team has been instrumental and closely involved in the development and continued roll-out of Queensland Hydro’s Community Benefits Framework.
BBS has been both trusted advisors and a reliable in-house resource for quality stakeholder and community engagement, driving key social performance initiatives, and working closely with us to grow Queensland Hydro’s social license.
Jess Gee
Highly proactive team with leading ideas and insights
I have worked with BBS for more than seven years and the team has always demonstrated professional integrity, best practice, high achievement, and client care. Having been by our side through several critical business deals, BBS has earned a seat at the table supporting our projects on the ground through to advising our executive team.
I know that I can pick up the phone at any time and be supported by a highly proactive team with industry-leading ideas and business-critical insights.
Linda Walsh
Get in touch
We would love the opportunity to discuss your next project with you. Complete the form below and the relevant member of our team will be in touch with you shortly.