Expertise

Media Relations

Effectively telling your organisation’s story through the news media is one of the most trusted, cost efficient and effective methods for achieving brand recognition and audience influence.

Media coverage shapes opinions, forecasts trends, raises issues, attracts consumers and advocates.

News coverage also creates powerful thought leaders whose profile and influence helps organisations promote their value, communicate a policy position, and develop new commercial markets. Publicity can also generate valuable audiences for events and advocacy campaigns.

However, news media coverage must be earned, with well-crafted messages, insightful data and clear commentary.

BBS’ team of expert communicators and former journalists and podcast producers have the specialist media relations skills, industry contacts and strategic experience that allow us to identify and manage opportunities for clients; be it across digital, print, or broadcast media or podcasts.

What we do best

Achieve media coverage to showcase a brand or enhance a personal profile
Drive the news agenda on particular topics and issues based on client briefs
Engage with journalists and key media outlets to add positive voices to public conversations, ensuring balance and factual accuracy
Use publicity to drive participation in events and activities
Educate and engage markets on an issue or product, and even build a customer base

Conceive and create podcasts which connect with key audiences and enhance B2C relationships

How we do it

Our specialist areas

Opportunity or Risk?

Engaging with journalists in the contemporary media environment is an activity rich with opportunity but also fraught with danger. The risk that your point of view is misunderstood, misrepresented and misreported is real. Our approach is to better equip organisations and their spokespeople to be more effective in their engagement with media by equipping them with knowledge, practical skills and also a broad view of the media agenda.

Rather than deter organisations from engaging with the news media, this approach builds confident and successful media relationships which deliver the desired result – positive profiling for brands and individuals in the publications and news bulletins which are highly prized.

In the context of thought leadership designed to build profile in valuable markets or influence the attitudes and behaviour of important customers and stakeholders, the confidence and performance capability of spokespeople can never be underestimated.

This is particularly critically when communicating a complex situation or technical concept to an audience without prior knowledge. Journalists are experienced information gatherers and, to some degree interpreters, but they are not content specialists. Like anyone new to an idea or perspective, they need clear information, often repeated and presented in multiple different ways, in order to truly comprehend. This is where skill is needed to craft and deliver key messages which are both ‘understandable’ and ‘sticky’.

Whether your media interaction is via a face-to-face interview – with or without the support of a written media release – clarity, brevity and a solid understanding of the news agenda is critical to success.


It’s the AFR or bust…

The value of mainstream media coverage is already well understood but industry and niche media opportunities are commonly overlooked or considered to be the ‘poor cousin’ to coverage in, for example, the Australian Financial Review or The Australian newspapers. 

Consider this… a passionate readership (listenership or viewership) where 100 per cent of the audience is intently interested in 100 per cent of the content presented! That is the opportunity that industry and special-interest media presents so on a comparative basis a thought leadership strategy which includes these media outlet represents terrific return on effort and investment. National media is important and valuable of course, but there are commentary opportunities worth considering which go way beyond these outlets.

The fact remains though that an effective engagement strategy, a strong message and a good spokespeople are key regardless of the media you’re looking to target.

Testimonials

Wouldn’t have been able to do it with BBS

BBS initially came on board with us during COVID, to help us navigate the communications needs of our residential aged care, retirement villages and home care across three states and various LGAs all with huge volumes of stakeholders, families, residents, internal staff and external clients. They really walked alongside us and helped create templates and processes for us to communicate at the volume and pace we needed to.

We’ve now taken what we did during that time as benchmark and incorporated it into our BAU and we wouldn’t have been able to do that without BBS.

Prue Densely

Executive General Manager Consumer Experience
St Vincent’s Care Services

Proactive, strategic and ensuring business growth

The team at BBS is truly an extension of our Marketing team at G.J. Gardner Homes. As a small team with a large portfolio, we need partners who genuinely understand our brand, business, and vision. The team at BBS does just that. They don’t just deliver exceptional results, their approach is proactive, strategic and ensures the growth of our business into the future.

The seamless communication makes the team a pleasure to work with, and I would highly recommend BBS to any business looking for a true partner and an agency that delivers on its promises

Ally Turnbull

Marketing Manager
GJ Gardner Homes

Professional, responsive and highly valuable

BBS was a core part of the successful project team for the Coomera Connector Stage 1 South Early Works. Their approach to communications and stakeholder engagement helped us build trust early, quickly and maintain it throughout. We were able to carry out high-impact construction activities without disruption or delay. The early works package was delivered months ahead of schedule and with the full support of nearby residents and businesses.

BBS’ contribution was professional, responsive and highly valuable. We would confidently recommend BBS and intend to work together again in the future

Daniel Hallowell

Senior Project Manager
Winslow Construction

Trusted advisors and a reliable in-house resource

The BBS team has been instrumental and closely involved in the development and continued roll-out of Queensland Hydro’s Community Benefits Framework.

BBS has been both trusted advisors and a reliable in-house resource for quality stakeholder and community engagement, driving key social performance initiatives, and working closely with us to grow Queensland Hydro’s social license.

Jess Gee

former Social Performance and Stakeholder Engagement Manager
Queensland Hydro

Highly proactive team with leading ideas and insights

I have worked with BBS for more than seven years and the team has always demonstrated professional integrity, best practice, high achievement, and client care. Having been by our side through several critical business deals, BBS has earned a seat at the table supporting our projects on the ground through to advising our executive team.

I know that I can pick up the phone at any time and be supported by a highly proactive team with industry-leading ideas and business-critical insights.

Linda Walsh

General Manager Marketing and Customer
AVID Property Group

Get in touch

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Join our mailing list to download our resources as well as receive regular news and insights from our team of professional communicators.

Intern at BBS

BBS operates a University Internship Program which offers placements in line with the university semesters, plus holiday period intakes, generally June/July and December/January/ February.

We accommodate trimester students and our program is open to applicants who are pursuing an internship of their own accord outside of the standard university semester calendar.

As a BBS intern you can expect to work alongside experienced professionals on real client projects, an environment which provides an accurate picture of what life as a communications consultant is like. 

BBS interns are always considered first for our graduate roles and many of our former interns have gone on to senior roles within our firm.

Working in a consultancy is diverse, fast-paced. It’s often said that “you’ll learn more in your first year in consultancy than in your first 3 – 5 years in another role”.

To apply for a BBS Internship, please email the Intern Program Coordinators with the following:

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