The Waraba (Caboolture West) Wastewater Network is vital new infrastructure that will provide essential services to more than half of the 70,000 people who will call Waraba, in Queensland’s Moreton Bay region, home over the next 40 years.
BBS, in partnership with Killard Taillai Joint Venture (KTJV) and Unitywater, delivered a Strategic Stakeholder Engagement and Communications Strategy for the Waraba Wastewater Pumping Station as part of The Queensland Government’s Neighbourhood Development area No.1 (NDP1).
BBS created a comprehensive strategic communications and engagement plan, working closely with KTJV and Unitywater to ensure clear, timely communication with key stakeholders. Covering both internal and external audiences, including local residents, businesses, environmental groups, and government authorities, the strategy outlines multiple engagement touchpoints such as works notices, door-knocking, community consultations, newsletters, and digital updates.
Critical to the strategy was mitigating potential community disruption, including road closures, noise, environmental impacts, and access limitations. BBS has worked collaboratively to address these issues through tailored key messages and facilitating engagement activities, ensuring the community is informed and consulted at every stage of the project.
BBS has now commenced enactment of the strategy, fostering strong relationships with the local community and stakeholders, ensuring transparency and public trust and helping to deliver essential infrastructure to the region with community support, while minimising environmental and social impacts.